--- title: Work Time Efficiency h1: Work Time Efficiency layout: hr.left-toc --- On the **Reports [1.1.] > Work Time Efficiency [1.2.]** page you can find information about the work efficiency of users. ![eredményesség vizsgálat](https://d26cfm2pfnephr.cloudfront.net/uploads/2015/01/01_report_dashboard2.png) The efficiency of users is calculated based on: - **project activity** - **calls:** call statistics are produced based on Android sync Filter conditions ------------------ ### Closing date of Task [2.1.] Select a period that you want to examine. ### Follow days [2.2.] Select an option to examine how users’ work efficiency has changed x days after the closing date of the task. ### Owner [2.3.] Choose an **Owner** from the system or select the **Everyone** option. If you select an owner, you can examine the efficiency of a particular user (salesperson). The following aspects are examined: - **Customer Acquisition:** leads became customers during the period that you examine - **Customer Retention:** clients remained customers during the period that you examine - **Customer loss:** customers became “Lost” during the period that you examine - **Other:** no changes were made. ![Munkával töltött idő eredményessége](https://d26cfm2pfnephr.cloudfront.net/uploads/2015/01/02_work_time_efficiency.png) If you click on a number in the table, all relevant cards are listed. ![Munkával töltött idő eredményessége](https://d26cfm2pfnephr.cloudfront.net/uploads/2015/01/03_chart.png)